乔治城法律中心案例研究

Located at the foot of Capitol Hill, in Washington, D.C., Georgetown University Law School offers unparalleled access to the Congress, 最高法院, 还有很多机构, 行政委员会, 和 commissions of the federal government 和 the District of Columbia.

在学校的法律中心，IT主管马修. has been managing the school’s IT infrastructure for the past three years. He manages the school’s data center 和 network as well as connectivity 和 telecom hardware. 在乔治敦大学开始工作后不久. B. conducted a review of service contracts for their data center hardware.

He 发现 Park Place Technologies service to be the only viable 戴尔支持的替代方案 programs, costing less 和 supporting a wider range of servers than Dell itself.

维护数据中心

The school operates a data center at one location 和 a facility providing partial backup, 第二个路由器, 和 Internet connectivity in another building across the street. Additional servers are installed at the second facility whenever high availability, 需要高冗余的十大赌博正规老平台. The data center used many models of Dell PowerEdge servers, many of which are no longer supported by the manufacturer. The IT infrastructure also includes a Dell PowerVault 770N network attached storage (NAS) server.

IT人员中包括Mr. B. 还有三个网络管理员. 管理员的职责各不相同, which also include audio-visual services 和 video 和 Internet conferencing.

Finding 和 maintaining reliable, cost-effective support services is another important part of Mr. B.的责任, one that can minimize the business risk of operating the school’s IT infrastructure

“没有公园广场, we would either have to buy new servers or shrug 和 pray 和 hope that the old servers don’t go bad.”

马修·B.， ccna, cissp
Director of IT Operations/Information Security Officer

案例研究要点

乔治敦保留了设备生命周期的控制权

Cost-Effective Solution for supporting legacy equipment

Provided an alternative for end-of-service-life equipment

支持 Georgetown’s cost containment 和 vendor consolidation strategy

“Each year, we review the servers coming off-contract or needing renewal. We perform the same process 和 get a number of quotes. 去年, we excluded sole-source quotes as Park Place was the only provider we 发现 with viable support. 在公园广场，重新谈判是一个简单的过程.”

马修·B.， ccna, cissp
Director of IT Operations/Information Security Officer

全面支持，低成本

When service contracts of any of the law center’s servers expire, university officials want the IT department to get several quotes to ensure that post-contract support services are cost-effective. 的支持十大赌博正规老平台. B. 发现, 只有戴尔电脑公司和派克科技公司, a company specializing in data center hardware maintenance, offered the Dell server support that the IT team needs.

Park Place supports servers that Dell would not 和 offers the university lower cost end-of-life support services than Dell does. Park Place quoted a lower price to support all of the data center servers than Dell quoted to support only some of them. This alternative has helped the IT department to avoid the cost of buying new servers or paying premium rates for support. 先生. B. 描述情况, “we would either have to buy new servers or shrug 和 pray 和 hope that the servers don’t go bad.”

The greatest risk of the “shrug-和-pray” approach is to applications, 这是学校IT运营的命脉. The most important applications include the Microsoft Exchange communications environment used to support email 和 web applications used to provide the school’s Internet presence. 其他基于应用程序的功能包括会计, file 和 print services 和 scheduling using Windows Active Directory structure DHCP.

Although Park Place 和 Dell support provide comparable levels of service, Park Place offers substantially lower-cost services 和 supports a wider variety of older server models than Dell. When the school buys a new server, Dell support is just part of the contract. 当十大赌博正规老平台器合同到期时, 学校想要支持这个十大赌博正规老平台器, 学校鼓励使用公园广场的十大赌博正规老平台.

关于柏居科技

Park Place Technologies is your global data center 和 networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers 和 our fully staffed, 24x7x365企业运营中心, we offer a robust portfolio of IT solutions to optimize networking 和 data center Uptime 和 performance. 我们的十大赌博正规老平台包括 第三方数据中心硬件维护, 数据中心专业十大赌博正规老平台, 基础设施管理十大赌博正规老平台, 网络性能监控 和 IT硬件销售. Through our unique 和 fully integrated DMSO (Discover, 监控, 支持, 优化方法, 客户 enjoy streamlined infrastructure monitoring 和 management, 成本效益, 更少的混乱, 和 faster mean-time-to-resolution – ultimately providing the freedom to think bigger. Park Place’s industry-leading 和 award-winning services include Park Place Hardware Maintenance™, 公园广场专业十大赌博正规老平台™, 侨福管理十大赌博正规老平台™, Entuity软件™和Curvature Hardware销售.

Park Place is a portfolio company of Charlesbank Capital 合作伙伴 和 GTCR.